For more than 80 years BITZER has stood for innovation, which is why we take great pride in providing our classic green products to organizations looking for reliable and safe solutions that exceed expectations.
In today’s market however, counterfeit products are on the rise in the refrigeration and air conditioning industry. Product forgers are brazen and they are criminals with a lot of resources. We detect more and more compressors and spare parts that are flooding into the market under the name of BITZER. Many compressors are looking similar to the originals, but they are of poor quality.
To avoid these risks and to protect our customers’ safety and our reputation as a leading manufacturer of refrigeration compressors, BITZER is taking a more proactive approach to dealing with counterfeits.
BITZER QUALITY AND KNOW-HOW CAN'T BE COPIED
// We focus on high-quality production, checking all components using extensive material compatibility tests and every single compressor. This allows us to guarantee the highest levels of safety and reliability. Our Application Engineers offer extensive technical support and provide employees and contractors with in-depth training.
USING COUNTERFEIT PRODUCTS COMES WITH MANY RISKS
// Endangering lives (explosions), high follow-up costs due to system failures (interrupted cold chain), no spare parts, no warranties, and no customer support are just a few of the short comings for choosing a counterfeit product over an original. To avoid these risks and to protect our customers’ safety as well as our reputation as a leading manufacturer of refrigeration compressors, we use multiple different sanctions to combat product piracy.
BITZER MEASURES AGAINST PRODUCT PIRACY
// We register all types of industrial property rights worldwide: patents, utility models, registered designs, brands and copyrights.
// We monitor announcements of industrial property rights around the world.
// We raise objections, take legal action and issue warnings about industrial property rights.
// We take action against product pirates at trade fairs.
// BITZER Dealers get exclusive rights to sell and service our products. Don’t trust third parties, spare parts should always be purchased directly from BITZER US.
In need of assistance or interested in becoming a BITZER Dealer? Contact us and we will be happy to assist you.